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Beyond Performance Management: Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance

Jeremy Hope, Steve Player




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 | #923238 in eBooks |  2012-01-24 |  2012-01-24 | File type: PDF

||16 of 16 people found the following review helpful.| Useful and interesting overview of management tools|By John Gibbs|Surveys show that the most frequently used management tools - benchmarking, strategic planning, mission statements, customer relationship management, outsourcing, and the balanced scorecard - all have dismal satisfaction ratings, according to Jeremy Hope and Steve Player in this book.

Most management| |
“A handy guide for the manager who, when faced with a maze of possible strategies, needs a clearly defined and impartial explanation of how to develop his or her business.” — Engineering and Technology Magazine||“This is not an ordinary pr

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.

But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused b...

You easily download any file type for your device.Beyond Performance Management: Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance   |  Jeremy Hope, Steve Player. I was recommended this book by a dear friend of mine.

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