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Dealing With Difficult People

Dr. Rick Brinkman, Richard Kirschner




[PDF.bn27] Dealing With Difficult People

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 | #800200 in eBooks |  2006-04-07 |  2006-04-07 | File type: PDF

||0 of 0 people found the following review helpful.| Four Stars|By Alfonso Kaiser|None|0 of 0 people found the following review helpful.| pretty good overall|By Bella Prince|This is well-written and actually breaks down actions/observable behavior into categories. While I understand human beings are complex and variable, and behavior isn't so singular, the author tries to help us|From the Back Cover||Learn how to disarm problem people, find common ground, and turn conflict into cooperation |In the last decade, technology has spawned a whole new breed of annoyances. From cell-phone chatters to email spammers to voice-mail hogs, lif

Explains how to:

  • Identify 10 bothersome behaviors and deal successfully with each of them
  • Understand why people become difficult
  • Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
  • Cultivate the nine "take-charge" skills that prevent people from becoming difficult



You easily download any file type for your gadget.Dealing With Difficult People   |  Dr. Rick Brinkman, Richard Kirschner. A good, fresh read, highly recommended.

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