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Leitfaden Kundenservice: Exzellenter Service in allen Phasen des Kundenkontakts (Whitebooks) (German Edition)

Jacqueline Irrgang




[PDF.bo97] Leitfaden Kundenservice: Exzellenter Service in allen Phasen des Kundenkontakts (Whitebooks) (German Edition)

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 |  2010-03-15 |  2010-03-15 | File type: PDF

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Klar, der Kunde ist König, steht im Fokus immer und überall. Doch zu mehr als einem vollmundigen Versprechen reicht es bei vielen Unternehmen in Wirklichkeit nicht. In Verdrängungsmärkten kommt dies einer Todsünde gleich.
Das Buch vermittelt, wie Sie guten Service über alle Phasen des Kundenkontakts im Unternehmen aufbauen können. Systematisch und Schritt für Schritt. Wie ist ein Kundenservice-Center organisiert? Wie wird Qua...

You can specify the type of files you want, for your device.Leitfaden Kundenservice: Exzellenter Service in allen Phasen des Kundenkontakts (Whitebooks) (German Edition)   |  Jacqueline Irrgang. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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