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Metrics: How to Improve Key Business Results

Martin Klubeck




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 | #256202 in eBooks |  2011-12-06 |  2011-12-06 | File type: PDF

||0 of 0 people found the following review helpful.| Recommend by a Global Supplier Manager|By PAConsultant|I am a global supplier relationship and contract manager implementing a Governance process which includes dashboards to visualize relationship performance to specific objectives. My questions were how to validate that our contract SLAs (done by a consultant in a hurry) where measuring the "right things" and to find any gap|About the Author|Martin Klubeck is a strategy and planning consultant at theUniversity of Notre Dame and a recognized expert in the field of practical metrics.  He holds a master's degree from Webster University in human resources development and a bachelor


Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be great to have a simple explanation of how to collect, analyze, report, and use measurements to improve your organization?

Metrics: How ...

You easily download any file type for your device.Metrics: How to Improve Key Business Results   |  Martin Klubeck. Which are the reasons I like to read books. Great story by a great author.

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