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Nine Keys to World-Class Business Process Outsourcing

Mary Lacity, Leslie Willcocks




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 | #866220 in eBooks |  2015-04-23 |  2015-04-23 | File type: PDF

|| |In a time when organizations are seeking additional value from outsourcing, Nine Keys to World-Class Business Process Outsourcing provides a much-needed road map to making BPO relationships more successful. Both buyers of outsourcing services and their service

Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes.
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You easily download any file type for your device.Nine Keys to World-Class Business Process Outsourcing   |  Mary Lacity, Leslie Willcocks.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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