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 | #3600708 in eBooks |  2011-08-31 |  2011-08-31 | File type: PDF

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Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. That means showing them you know how to look after them, how to provide what they want -- plus that little bit extra. Everyone in the firm, from the boss to the receptionist, must play a part in converting e...

You can specify the type of files you want, for your device.Perfect Customer Care   |  Ted Johns. A good, fresh read, highly recommended.

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