[PDF.42cq] Service Management: Operations, Strategy, Information Technology

Service Management: Operations, Strategy, Information Technology

[PDF.kv53] Service Management: Operations, Strategy, Information Technology

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 | #328143 in eBooks |  2013-01-18 |  2013-01-18 | File type: PDF

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||0 of 0 people found the following review helpful.| Kindle App proved a label is misleading|By Katie|Even though this is a Kindle app approved product you cannot use it on a laptop or desktop even with the Kindle app ( for example I have windows 10 ). Only compatible on a phone or tablet version of the Kindle app.|1 of 2 people found the following review helpful.| Five Stars|By YF

The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topi...

You can specify the type of files you want, for your gadget.Service Management: Operations, Strategy, Information Technology   |  James Fitzsimmons. A good, fresh read, highly recommended.

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