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The Human Brand: How We Relate to People, Products, and Companies

Chris Malone, Susan T. Fiske




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 | #476707 in eBooks |  2013-09-10 |  2013-09-10 | File type: PDF

||1 of 1 people found the following review helpful.| Nice and smart|By Steven Greseth|The Human Brand is a compelling explanation of who people are and what we want from each other. So what is that? We want to be surrounded by loving (or warm) people who are competent. People who tell the truth in a kind and respectful way.

From there, Susan (Harvard Phd who teaches at Princeton) and Chris (Wharton School of Busines|.com |

Q&A with Chris Malone and Susan Fiske, authors of The Human Brand

When people make statements like "I hate my cable company" or "I love my smartphone," what's happening there psychologically?
|As human

Why we choose companies and brands in the same way that we unconsciously perceive, judge, and behave toward one another

People everywhere describe their relationships with brands in a deeply personal way—we hate our banks, love our smartphones, and think the cable company is out to get us. What's actually going on in our brains when we make these judgments? Through original research, customer loyalty expert Chris Malone and top social psychologist Susan F...

You easily download any file type for your gadget.The Human Brand: How We Relate to People, Products, and Companies   |  Chris Malone, Susan T. Fiske. I really enjoyed this book and have already told so many people about it!

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