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The Market Driven Organization: Understanding, Attracting, and Keeping Valuable Customers

George S Day




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 | #915216 in eBooks |  1999-11-19 |  1999-11-19 | File type: PDF

||16 of 22 people found the following review helpful.| An easy-to-read book on the value of being market-driven|By Steve Johnson|Too often, executives think that "being market-driven" is just a catch-phrase; this book explains the difference between being market-driven and being technology-, sales-, or finance-driven. It describes why market-driven organizations are more profitable, using clear examples of successful companies.|From Library Journal|Following up on his Market Driven Strategy: Processes for Creating Value, Day's new book provides practical advice on communicating with customers, outdistancing competitors, and at the same time remaining responsive to both. He applies his

For forty years managers have been exhorted to "stay close to the customer and ahead of the competition." And with good reason Research now shows that market driven organizations outperform their rivals. Given the obvious benefits, why do so many companies fail to become market driven? Because their internal processes, structures, incentives, and controls get in the way, says George Day, one of the world's leading authorities on mar keting Strategy. Building on his pathb...

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